The airport director in Worcester, Massachusetts, felt that Allegiant reneged on a commitment to serve the airport for five years given the use of federal grants to assist its startup. However, the airline responded that the market was immediately unprofitable and starting service there was a poor decision; flights were reported to be 80% full. Allegiant's flights average 90% full.
Travelocity "booked" me a hotel room and there were NO rooms available at the hotel. The hotel was kind enough to call me and let me know that I was the 16 th person they had to call in the last few hours because Travelocity kept giving people false reservations for their hotel ( which had been sold out for days already). Customer service at Travelocity was very difficult to reach (phone number played message to go on PM with face book, which just gave me automated and useless messages for hours). Tried to call again to make sure Travelocity was not charging me for the hotel room that did NOT exist, got automated message on phone saying high call volume). Bottom line is Travelocity "booked" me a hotel room that did not exist; then eventually sent me PM saying that there was "incomplete information so the reservation was cancelled". I had nowhere to stay and had to drive back home. Do NOT trust Travelocity because you may get a reservation for a room that does not exist! They do not even make sure that the room is available. I wanted to give 0 stars.
In late 2009 Republic began to consolidate administrative positions and moved 140 jobs from the Frontier Airlines Denver headquarters to Indianapolis, Indiana. Shortly after that, in January 2010, Republic Airways announced that it would move all of its executives to Indianapolis. In February the Denver Business Journal stated that the headquarters would be moved "soon". Despite this, according to the Denver Business Journal, Frontier Airlines will still maintain a local headquarters in Denver to house Training, Marketing, Customer Reservations, and Scheduling & Planning teams after extending its lease on the building through 2020.
On August 4, 2008, the Associated Press reported that jetBlue would replace their recycled pillows and blankets with an "eco-friendly" pillow and blanket package that passengers would have to purchase for use. Each package will cost $7 and will include a $5 coupon from retailer Bed, Bath and Beyond. This decision is the latest in a series of moves designed to increase revenue. jetBlue told the Associated Press that it expects to collect $40 million from passengers selecting seats with extra legroom and $20 million from passengers paying $15 to check a second bag. As of September 8, 2008 JetBlue charges passengers $10–30 for an extended-leg-room seat depending on the length of the flight.
Frontier has a three-tier frequent flyer status program. The tiers are Elite 20K (earned by flying 20,000 Status Qualifying Miles [SQM] or 25 segments in a calendar year), Elite 50K (50,000 SQM or 50 segments), and Elite 100K (100,000 SQM or 100 segments). Elite benefits include free carry-on and checked bags, advance seat assignment and family seating, priority boarding, redemption fee waiver, stretch seating, Discount Den membership, and mileage multipliers.
In September 2009, JetBlue made changes to its TrueBlue program. In the new program, members receive three points for every dollar spent toward a flight, excluding taxes and fees, plus an additional three points for every dollar spent on a flight if booked online directly on the JetBlue.com website. Additional points are awarded if the member uses the Barclay's issued JetBlue Mastercard credit card to purchase the flight. The price of flights in points depend on the fare of the flight in U.S. dollars. The new program launched on November 9, 2009.
After booking a excursion in St Maarten that never happened as the companies website and phone number were taken down so no final arrangements could be made. Called travelocity twice and still can not seem to get it through their heads about the service not happening. They tried contacting the company....no luck then they asked me for the contact information I had.....are you kidding me it is your contracted service (IDIOTS)....anyway none of my contact info worked for the company why badger me.....just give me my refund. I will post followups as they happen
Allegiant Air has been closely monitored by the FAA due to many emergency landings and aborted takeoffs. ABC interviewed a former Allegiant mechanic, who said "Dedicated steps were not being performed with maintenance manuals or even with general practices, before an aircraft is released." Many of these incidents had involved Allegiant's aging MD-80 aircraft, which as of November 2018 have been replaced by newer Airbus A320 family aircraft. 46 of the 86 aircraft have made emergency landings, all of which were on MD-80s. The average age of Allegiant's MD-80 fleet was 29 years compared to less than 13 years for its Airbus fleet.
In February 2011, Allegiant proposed to sell two types of tickets to passengers: advance tickets at a fixed higher rate and time-of-departure tickets that cost less but may have fees added based on the price of aviation fuel. In 2012, the U.S. Department of Transportation banned the practice as part of wider regulations that also require taxes and fees to be included in airfares. Allegiant, along with Spirit Airlines and Southwest Airlines, sued the DOT to overturn these new rules. The United States Court of Appeals for the District of Columbia Circuit ruled in favor of the DOT on 24 July 2012 and the US Supreme Court denied certiorari on 1 April 2013.
For many years, analysts had predicted that jetBlue's growth rate would become unsustainable. Despite this, the airline continued to add planes and routes to the fleet at a brisk pace. In addition in 2006, the IAM (International Association of Machinists) attempted to unionize JetBlue's "ramp service workers", in a move that was described by JetBlue's COO Dave Barger as "pretty hypocritical", as the IAM opposed jetBlue's creation when it was founded as New Air in 1998. The union organizing petition was dismissed by the National Mediation Board because fewer than 35 percent of eligible employees supported an election.
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As of April 2019, jetBlue Airways flies to 102 destinations in North, Central, and South America; including destinations in Aruba, The Bahamas, Barbados, Bermuda, Cayman Islands, Colombia, Costa Rica, Cuba, the Dominican Republic, Ecuador, Grenada, Haiti, Jamaica, Mexico, Peru, Puerto Rico, Saint Maarten, Saint Lucia, Trinidad and Tobago, Turks and Caicos Islands, and the United States.
Although it does not fly to Canada, Allegiant advertises extensively there and flies from about a dozen small airports near the Canada–US border. Many of its customers at airports such as Bellingham, Washington (BLI), Niagara Falls, New York (IAG), Ogdensburg, New York (OGS), Grand Forks, North Dakota (GFK) and Plattsburgh, New York (PBG) are Canadians, who can save money by flying from U.S. airports.
On October 22, 2008, jetBlue opened its new primary hub at John F. Kennedy International Airport (JFK), Terminal 5, or simply T5. The mostly new terminal, costing approximately $800 million, partially encircles the historic TWA Flight Center, the former Trans World Airlines terminal designed by Eero Saarinen, which remains closed. According to the plan, passengers will eventually be able to check in for flights in the landmark building, then transfer to the new structure via the original passenger departing-arrival tubes from Saarinen's original terminal and its 1969 addition by Roche-Dinkeloo.
Ladies and gentleman, she said YES!💍 👰🏼 Last Friday, on a flight from Huntington, WV to St. Petersburg, FL, Johnny Cooper got down on one knee and proposed to his (now) fiance Faith Robinette. He spent weeks coordinating the whole thing, working with our team to ensure everything went as planned for the perfect proposal. This is why we fly - to be a part of your special life moments. 💑