A November 2016 analysis by the Tampa Bay Times noted that Allegiant's planes were four times more likely to have in-flight failures than other major US airlines. A 60 Minutes report by CBS News in 2018 continued to investigate the issues first raised by the Tampa Bay Times. Public records cited in the investigation found that the airline had more than 100 serious mechanical incidents between January 1, 2016 and October 31, 2017, including "mid-air engine failures, smoke and fumes in the cabin, rapid descents, flight control malfunctions, hydraulic leaks and aborted takeoffs." Other public records further revealed that Allegiant aircraft, on average, were nearly three and a half times more likely to have mid-air breakdowns than American, United, Delta, JetBlue and Spirit.
I have used Travelocity of my travel site of choice for 10+ years. Never again. The past two times we have used them, it has been a nightmare. Not sure what the change was, but clearly something has. I had trouble booking my round-trip ticket, so I called to ask an agent to help. She submitted my ticket, but the return ticket would not go through. Instead of fixing it herself, she put me on the line with Spirit Airlines, who helped me book. Then, upon reviewing my flights, i found I had THREE tickets booked for the departing flight. I figured this would be no problem to fix, since it was so obviously a mistake AND i had purchased the "Travel Protection Plan". I called and Travelocity could not refund me because the travel protection only covers if I am unable to go on the trip entirely. After over an hour on the phone, I finally spoke directly with Frontier -- and THEY agreed to refund me. Never, ever using Travelocity again.
Although it does not fly to Canada, Allegiant advertises extensively there and flies from about a dozen small airports near the Canada–US border. Many of its customers at airports such as Bellingham, Washington (BLI), Niagara Falls, New York (IAG), Ogdensburg, New York (OGS), Grand Forks, North Dakota (GFK) and Plattsburgh, New York (PBG) are Canadians, who can save money by flying from U.S. airports.
In 2007, jetBlue was also facing reliability problems with its Embraer 190 fleet. For a couple of months, jetBlue contracted ExpressJet to operate four Embraer 145 regional jets on behalf of jetBlue. While this was going on two E-190 aircraft at a time were sent to an Embraer maintenance facility in Nashville, Tennessee. ExpressJet operated routes between Boston Logan and Buffalo, New York and Washington Dulles, and between New York–JFK and Columbus, Ohio (has terminated) and Richmond, Virginia.
What makes them so good is the fact that they genuinely strive to give their guests all kinds of luxuries and an experience of leisure travel at unbelievably affordable prices. It has all the horse power that one can imagine a complete airline to have in the form of low fares, all-jet non-stop service to almost anywhere in America, Mexico and Canada and world-class travel partners. Ever since it was certified by the U.S. Department of Transportation (DOT) as a “Scheduled Air Carrier” it has been operating as scheduled and chartered airlines much to the delight of its guests all over America.
As of 2018 it ranked No. 402 financially on the Fortune 500 list of the largest United States corporations by total revenue. JetBlue Airways operates over 1,000 flights daily and serves 102 domestic and international network destinations in the U.S., Mexico, the Caribbean, Central America and South America. JetBlue is not a member of any of the three major airline alliances, but it has codeshare agreements with 21 airlines, including member airlines of oneworld, SkyTeam, Star Alliance, and unaffiliated airlines.
In summer 2015, a rash of midair breakdowns drew federal scrutiny. "Before the night was finished on June 25, 2015, five Allegiant flights had been interrupted in four hours, all because different planes had failed in midair," reported the Tampa Bay Times. Since October 2015, the Federal Aviation Administration has kept Allegiant under close supervision. In July 2015, Allegiant Air announced bases would be established at the Asheville Regional Airport and Cincinnati/Northern Kentucky International Airport, becoming the first base at a non-vacation destination.
In December 2016, a winter weather event disrupted fleet operations, causing Frontier to delay or cancel up to 70% of their flights during the peak of the crisis, many without any advance notice. On the weekend of December 17, the storm caused major delays at Frontier's Denver hub, and the effects of the storm were felt throughout the fleet. Flights were delayed or canceled at airports across the country, as in some cases, planes were ready to depart, but there were no rested flight crews available to service the flight. The head of Frontier's pilot's union issued a statement criticizing the companies' handling of the event, comparing the airline to a "house of cards". Frontier received over 30,000 refund requests for canceled flights resulting from the event.
A new marketing strategy has been partnerships with professional sports teams and venues. As the official airline of the New York Jets, JetBlue has specially painted the exterior of one of their Airbus A320s (N746JB) in the team's colors. Aircraft N605JB is based on the design of the Boston Red Sox road uniform and sports a grey fuselage with navy lettering. This aircraft was unveiled in February 2012, just in time for the opening of the Red Sox new spring training facility in Fort Myers, Florida named JetBlue Park at Fenway South. Additionally, JetBlue and MasterCard have pledged to refund select flight purchases made online at JetBlue.com using a MasterCard. JetBlue has also partnered with various other sports teams and sporting venues in cities they serve.
In 2014, Frontier announced it would be transitioning into an ultra-low cost carrier. Frontier will also cut several flights and jobs at their Denver hub and transition them to different markets. On January 16, 2015 Frontier announced that it will close both its Denver and Milwaukee call centers, laying off 1,300 employees and outsourcing the jobs to call center company, Sitel, which operates a large call center for Frontier in Las Cruces, New Mexico. As part of its transition to an ultra-low-cost airline, Frontier Airlines joined Spirit and Allegiant in June 2015 in removing its toll-free telephone number for customer service.
Ladies and gentleman, she said YES!💍 👰🏼 Last Friday, on a flight from Huntington, WV to St. Petersburg, FL, Johnny Cooper got down on one knee and proposed to his (now) fiance Faith Robinette. He spent weeks coordinating the whole thing, working with our team to ensure everything went as planned for the perfect proposal. This is why we fly - to be a part of your special life moments. 💑